Tag Archives: curriculum design

Training Not Working? Check This! (One in a Series)

If we do not also address the underlying knowledge and skills that learners need, we fail to equip them to perform.

The Curriculum and the Field Replaceable Unit (FRU)

I was working on a project with Apple Service Technicians when I was introduced to the concept of FRUs, or Field Replaceable Units. These are components in computers or other electrical devices that can be pulled out as units and replaced, either by the customer or by trained technicians, when they fail. The beauty of […]